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QUESTIONS, EMAIL US?
info@ilovemats.com
info@ilovemats.com
ILOVEMATS
PRODUCT INFORMATION:
• 3 Sizes - 36"x24", 30"x18", & 24"x16"
• Only Black Print (No Other Color Options)
• Only Black Print (No Other Color Options)
• Sturdy Golden Coir Bristle Top
• Durable Black Base - Easy to Clean
• Durable Black Base - Easy to Clean
How it works
You Design and Sell
Create an account and sell your customized products. It’s so easy to do.
iLovemats Print and Ship
Our workers are at the ready. As soon as we receive your order, we’ll print, package, and ship.
Make Money, Risk-Free
You pay for fulfillment only when you make a sale. You get to set your prices and profit margins. Simple as that.
Custom Doormats
Print on demand with iLovemats today
By printing on demand, you can create a vast variety of products and custom designs for yourself, or sell using ecommerce under your brand.
FQA We want to make sure that you have the very best shopping when you purchase a door mat from us. iLoveMats has included the most frequently asked questions here to help you, but if you need further help please don't hesitate to email us.
We'd love to help you!info@ilovemats.com
We want to make sure that you have the very best shopping when you purchase a door mat from us. iLoveMats has included the most frequently asked questions here to help you, but if you need further help please don't hesitate to email us.
We'd love to help you!
info@ilovemats.com
Shopping Information
Can we use your mats outdoors?
Yes, if you have a traditional coir mat. PVC backed mats are not as suitable as they take much longer to dry out once wet. Also you will over time get a rippling effect, where the water breaks down the PVC, causing it to wave. Traditional coir mats do not have this issue, as they are pure coir throughout and the water passes through.
WHO IS ILOVEMATS.COM?
iLoveMats.com is a special web store that is ready to provide you with awesome custom coir doormats. Our main goal is to provide both residential and commercial settings with the doormats you need for both aesthetic and practical reasons.
COLOR OPTIONS
We print only black ink at this time for print-on-demand. So whatever color you send us will be converted to black color automatically during the production process.
Can i Returns & exchanges?
iLoveMats gladly accept returns and exchanges. Contact us within: 3 days of delivery. Ship items back within: 7 days of delivery, however the following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective. No returns will be accepted without a Return Materials Authorization (RMA) issued. iLoveMats can't accept returns for:
Payment Information
WHAT PAYMENT METHODS ARE ACCEPTED?
We accept all major credit cards and iLoveMats gift cards. Our site keeps your payment information secure.
How do I know if an item is in stock?
You will be notified if an item is out of stock during the checkout process.
We strive to maintain availability of all items listed in our catalog. However, due to the success of a particular item or supply delays, it is possible that an item can be temporarily out of stock. Most times, our store co-workers can provide delivery information on an out of stock item.
How many gift cards can I use for an online order?
Customers may use only 1 iLoveMats gift cards per online order. If the balance is not sufficiant you can use other payments options as well.
Other Payment options?
Our Customer Support Center is now working on reduced hours of operation from 9:00 AM – 5:00 PM CT, 5 days a week. Our Customer Support Center is experiencing higher than usual contact volumes which may result in longer response times. Please check back often for updates on how iLoveMats is responding to COVID-19. Read below for further details on Delivery Services and Returns & Exchanges. We thank you for your understanding.
Orders and Returns
When Will My Order Ship?
We pride ourselves on fast turnaround with most orders shipping from our Illinois warehouse within two business days!! Each item indicates the number of days we need to manufacture and process your order. A select few items are manufactured in our remote manufacturing facilities and may arrive separately. These items have longer lead times indicated and will not have express shipping available.
Can I Change My Shipping Address in My Account?
You can change the shipping address on your order if you have created an account with us. Please click on My Account on our home page which will prompt you to sign in to your account. Please select Change Shipping Address of Unshipped Orders and you will be prompted to enter the updated information. Please ensure you click the update shipping address button once finished so our system retains the most recent updates.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
You can contact us anytime you have question by clicking our contact link below or sending an email to info@ilovemats.com. We are always here to help you to finish your purchase or customization without having any issue.
HOW Can I Check The Status Of My Order?
The status of your order can be found on our website as long as you have created an account with us! Please click here to Track Your Order. Your order history will appear and you can check the status by simply clicking on the order number. Links will be provided to track the shipment once it has left our warehouse.
HOW DO I TRACK MY ORDER?
iLoveMats.com offers convenient shipping to many destinations, including Canada. Please see the page above for a list of International destinations and rates.
HOW DO I PLACE AN ORDER?
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Shipping
HOW MUCH DO YOU CHARGE FOR SHIPPING?
Our shipping depends on the shipment weight and where it is being sent. If you would like an approximation, let our staff know which type of item you would like and the zip code to where it is being shipped. We can offer a general shipping quote via phone or email after receiving this information. Or you can check your shipping rates online at our website by adding your cart.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
The time I need to prepare an order for shipping varies. For details, see individual items. Estimated shipping times North America: 2-3 business days I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Please note that during the holidays our production time may vary.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
You can contact us anytime you have question by clicking our contact link below or sending an email to info@ilovemats.com. We are always here to help you to finish your purchase or customization without having any issue.
HOW DO YOU SHIP YOUR COIR DOOR MAT PRODUCTS?
We use a number of different carriers in order to reduce the hassle of shipping costs. Most of our small packages (mostly small mats) are shipped using USPS Priority. We also offer FeDex Ground Services for one day, two day, and three day options.
