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We want to make sure that you have the very best shopping when you purchase a door mat from us. iLoveMats has included the most frequently asked questions here to help you, but if you need further help please don't hesitate to email us.
We have been customizing for a number of years now and have seen our daily capacity increase from 50-100 units per month, to well in excess of 500 units per month and we are constantly growing and investing to ensure we are using the best machines available in terms of quality and reliability in Custom Doormat Field!
Please contact us by phone or e-mail with the item(s) you would like to purchase and we will e-mail you the estimated shipping charges.
If the mats are damaged during shipping we will replace the mat at no extra charge. If you are not happy with your purchase for any reason, within the first 7 days and as long as the mat has not been used, we will accept returns and refund your money less shipping charges and a 15% restocking fee. Returns will not be accepted after 7 days. All refunds are processed within 2 business days of receiving the items back to our warehouse and have been determined to be unused.
OVERVIEW This website is operated by ilovemats. Throughout the site, the terms “we”, “us” and “our” refer to ilovemats. ilovemats offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Visit our Terms & Conditions Page for more information.
We encourage you to contact us for any reason.
If you have any questions, please send us an email at email@example.com or you can also reach us through the contact form below. Customer Service & Sales are available from 9:00 am to 6:00 pm CT